Yep, I'm a numpty and I've broken my webmail again ><
I changed the email password via the controla panel, updated the email program I used on my home computer and that works fine but I need to get into my webmail to delete the junk from the server (now I know how, thank you :)) before downloading the emails I wish to keep a hard copy of.
However, I cannot log in to my webmail via IE. I cleared IE of all history, cookies etc and even rebooted this computer. This obviously cleared stuff because I had to log back into the Freeola site. I've tried three different ways to log into the webmail and each time I get failed authentication. The little box that pops up with the email address, user name and password appears already filled in and although "sign me in automatically" isn't ticked it does try to sign me in before I press the enter button.
What am I doing wrong this time please? ><
Final measure will be to reset IE defaults on both computers here.
> *suspicious web address removed by admin* seo pecialist [/url]
What's an seo pecialist ?
I can see 'seo pecialist' mentioned 1,130 times on Google in connection with Ocean Groups!
Someone's been very busy...
Over 5000 with 'specialist'
Don't you have to be wary of getting your SEO company a bad name if things start to look spammy? :¬P
If you go into MyFreeola, click on 'View/Edit E-mail Addresses' on the left and then click on the e-mail address causing the problem you will see a details screen. Beside the incoming e-mail server there is a button called 'Manage Mailbox' which allows you to see a list of messages waiting.
It seems that a few messages listed there have strange subjects and could be causing the issue. Can you try using that screen to delete any messages that you do not need and then hopefully webmail will work.
If you are still having problems after this please let me know.
Thanks for all the suggestions. It's obviously me doing something odd and I just sent myself a junk piece of email so
I've given up for now ><
Select Tools, then Internet Options, then on the General tab under Browsing history select Settings.
On this page you'll see some radio buttons - you'll need to select the 'every time I visit the webpage option' and click ok.
It may be worth deleting browsing history etc again and giving the webmail another try.
This has helped with other customers who were having a few issues with webmail access, so hopefully it'll work for you!
I touched nothing else, I promise! (I even removed my fingers from the keyboard and mouse ><) It stills logs me in automatically - well it tries but fails.
Problem with IE? Hmmm... I could download a different browser to my home computer and try it again later.
Please make sure you are not clicking enter by the way, as the drop down menu and "go" option from the MyF account does not require you to. It logs you in automatically.
We have had some issues with IE8 refusing to log in regardless of details entered. This is often fixed by completely resetting IE to default settings (although a bit extreme), or going to the login manually (http://freeola.com/webmail or http://mail.freeola.net)