The "Freeola Customer Forum" forum, which includes Retro Game Reviews, has been archived and is now read-only. You cannot post here or create a new thread or review on this forum.
If anything else comes up that you need help with please either post another question on here, or send us a Support Request and we'll see what we can do!
I would suggest you log in to your account, select VIP web hosting from the left page navigation, and ensure that the VIP folder to which you have uploaded the files has an address assigned to it as this might be the problem.
Also, the VIP hosting you have which does have an address assigned to it is displaying correctly for me here.