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Kev
Kev
Please accept our apologies, we are pushing hard to get changes made that will improve the speed of this service as quickly as possible.
However, we are currently looking into ways to get better data to analyse, detect and block spam which we hope to have in place in a matter of days, rather than weeks.
Perhaps this isnt possible (easily) if everybody uses the same script (rather than a local copy in their webspace) but how about introducing logging so in the meantime people can look at their form to mail log and see the latest contacts irrespective of whether they've received the mail yet.
I like to provide fast responses to show good customer service.
Unfortunately I haven't been able to provide this lately and it's out of my control - even more frustrating.