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"Freeola email problems"

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Mon 13/06/05 at 20:44
Regular
"It goes so quickly"
Posts: 4,083
Hi all,

Could I ask if any Freeola customers are having trouble connecting to their email accounts at the moment??

Thanks.
Mon 13/06/05 at 20:44
Regular
"It goes so quickly"
Posts: 4,083
Hi all,

Could I ask if any Freeola customers are having trouble connecting to their email accounts at the moment??

Thanks.
Wed 15/06/05 at 15:36
Regular
"Fruit makes you far"
Posts: 232
Apologies for this - all good now.

Regards,
Danny

cjh wrote:
> Hi all,
>
> Could I ask if any Freeola customers are having trouble connecting to
> their email accounts at the moment??
>
> Thanks.
Thu 16/06/05 at 21:19
Regular
"It goes so quickly"
Posts: 4,083
Thanks, only sees to have been a short term problem.
Sat 18/06/05 at 09:33
Regular
Posts: 332
I've noticed that the freeola spam report hasn't been showing anything for a while and now it's been 'turned off'.

I guess this could be connected to the recent email outages?
Sat 25/06/05 at 18:11
Regular
Posts: 332
Freeola email seems to be in trouble again this afternoon.

Anyone else having problems ?
Sun 26/06/05 at 07:57
Regular
"^_^"
Posts: 1
I have two domains hosted on freeola, both with email redirection. Neither of them has forwarded any mail to me in the past 24 hours.

This is really winding me up, especially everytime I go to the network status page and it says there are no problems.

SORT IT OUT, 24 HOURS DOWNTIME WITH NO FEEDBACK TO CUSTOMERS IS UNFORGIVABLE!

(edited: typo)
Sun 26/06/05 at 13:35
Regular
Posts: 460
Well all day saturday E mail was pants! none getting through, I emailed as I read that the call centre is closed this weekend? guess the email never got through? no reply? Sunday E mail still not working still no call centre and no reply to emails!? Come on Danny you must have had an emergency plan in place? Oh and yes the Anti Spam thing is not working either but I see its already been mentioned, other than that its a glorious day here in Scotland baking HOT and am about the head off to work :-(
Thu 11/08/05 at 09:16
Regular
"It goes so quickly"
Posts: 4,083
Seems like I'm having email troubles again. The server is apparently timing out, and I can't access any account from Outlook Express or via JBMail.

Is any other Freeola customer having the same problem? Freeola haven't added anything to their network status page, but I've had this problem for a couple of days now.

Thanks.
Thu 11/08/05 at 09:27
Moderator
"Are you sure?"
Posts: 5,000
I had a few problems yesterday. I was just about to contact freeola when things returned to normal. Everything is fine so far this morning for me.

Have you contacted them yourself yet ?
Thu 11/08/05 at 09:30
Regular
"It goes so quickly"
Posts: 4,083
I've sent them a message via their web forum, although that won't help as I can't read their reply, so I've asked them to look at this thread.

I've not got the time to hang around on the phone at the moment, so if there is still a problem on Saturday, I'll have to phone in then.

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