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"Problemo"

My mate is having some problems with his PC, everytime he goes on the internet it lets him on for about 5 mins and then it will come up with a little promt saying something like "System has to shutdown" (its actually nothing like that but its similar) and then it countsdown from 60 seconds and the hold computer shuts down.

So, whats the dealio?

mcg_highlander wrote:
> Hrm, either norton have written the removal tool in too much of a
> rush, strange....
> for good measure I would run the fix blast as well
> [URL]http://securityresponse.symantec.com/avcenter/FixBlast.exe[/URL]
>
> maybe even run the free norton security scan as well could be a
> mixture of viruses or something
> [URL]http://security.norton.com[/URL]

Done both of them already, it doesn't seem to be happening anymore. It normally shuts down when i've been on the PC for about 5 mins but i've been on here for about 2 hours and nothings happened. Might have something to do with the Fix Tool Sasser.

Hrm, either norton have written the removal tool in too much of a rush, strange....
for good measure I would run the fix blast as well
[URL]http://securityresponse.symantec.com/avcenter/FixBlast.exe[/URL]

maybe even run the free norton security scan as well could be a mixture of viruses or something
[URL]http://security.norton.com[/URL]

What????!!!!
It didn't find the Sasser Virus, i dont get it.
My computer even said i had it.
Explain?

I downloaded the Fix Tool and its searching my PC, it should do the job because its definately the Sasser virus.

When it first shut down my PC i was in the middle of doing a GAD review and didn't have time to save it, oh how i cried.

mcg_highlander wrote:


> Exit the Registry Editor.

I looked for it and was no where to be seen.

> Here is the removal tool link:
> [URL]http://securityresponse.symantec.com/avcenter/FxSasser.exe[/URL]

I'll try.

To stop the virus from shutting down your pc, press control + alt+ delete, goto processes, look for avserve.exe, end process/task


To remove for good, as outlined by norton:

Click Start, and then click Run. (The Run dialog box appears.)
Type regedit

Then click OK. (The Registry Editor opens.)


Navigate to the key:

HKEY_LOCAL_MACHINE\ Software\Microsoft\Windows\CurrentVersion\Run


In the right pane, delete the value:

"avserve2.exe"="%Windir%\avserve2.exe"


Exit the Registry Editor.

Here is the removal tool link:
[URL]http://securityresponse.symantec.com/avcenter/FxSasser.exe[/URL]

Did you try deleting the file like i told you?

Cwazy Stridman™ wrote:

>Product ID (where the hell do i find that!!!???)

Its normally on a sticker stuck to the side or bottom of your machine.

Im stuffed.
I went to the Microsoft site and followed the steps to getting rid of this sasser thing until it told me to use Microsoft Update, i tried updating it but then a promt came up saying something like my Product key number is invalid and that my PC could be pirated. Im 99% sure that its not because i remember buying this PC from PC World about 3 years ago, so now i cant insall this critical update i need meaning im stuck with this damn Virus!
I tried to e-mail microsoft but it came up with this crap about entering my Product ID (where the hell do i find that!!!???) so now not only can i not get rid of this virus but i cant even get help from Microsoft!
Help?

I've just had a message on my PC and it asked me whether i wanted to send or dont send the report so i sent it and MS replied saying it is the Sasser virus.
Its happening now and i only have 10 seconds left, ahhhhhhh!!!!!!