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non-www domain address

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non-www domain address

uksamo

Regular

on 10/04/2008 at 9:55:08PM

Total Posts: 10

At present if I visit http://domain-name.co.uk/ Freeola returns a 404 error stating the page can not be found, however if I add-in the www (e.g. http://www.domain-name.co.uk/) all works ok.

Is it possible for some kind of forwarding to be put in place to automatically add the www to the address and prevent these 404 error messages?

Many Thanks

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Displaying 1 - 6 of 6 Replies:

uksamo

Regular

on 11/04/2008 at 5:58:49PM

Total Posts: 10

Tested and all working well. Many thanks.

Eccles

"Aargh! Broken..."

Staff Moderator
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on 11/04/2008 at 12:28:37PM

Total Posts: 424

All sorted!

Eccles

"Aargh! Broken..."

Staff Moderator
Send a message

on 11/04/2008 at 11:17:11AM

Total Posts: 424

Ah right fair enough. Send me the effect domain(s) using the message link under my avatar and I'll try and sort it for you.

Hmmm...

"Are you sure?"

Moderator

on 11/04/2008 at 9:19:38AM

Total Posts: 878

Hi uksamo,
Welcome to the forum!

I had some domains acting like this - they were registered around 1999/2000 (like yours) and I asked Freeola to correct the www non-www addressing issue for a handful of domains (this happened about 4 or 5 years ago in case Eccles is trying to remember!) and this was successful.

As Eccles mentions you can't correct this yourself with .htaccess
Hopefully Freeola will be able to sort your domain out as well.

^{Search Freeola Chat}

uksamo

Regular

on 11/04/2008 at 12:25:26AM

Total Posts: 10

My web site is a registered domain hosted by Freeola and not one of the F500 versions! I've tried various .htaccess attempts to prevent the 404 error from appearing but nothing seems to have worked, for example:

RewriteEngine on
Options +FollowSymLinks
RewriteCond %{HTTP_HOST} ^samo.co.uk
RewriteRule (.*) http://www.samo.co.uk/$1 [R=301,L]

Eccles

"Aargh! Broken..."

Staff Moderator
Send a message

on 10/04/2008 at 11:29:38PM

Total Posts: 424

Having to use www. before a domain only applies when using one of our f500 domains. If you purchase your own domain and use that then you can access your site with or without www.
This is not something you can change with .htaccess or redirects as it's DNS based. We are hoping to change this some time in the future to allow both on f500 domains.

uksamo

Regular

on 10/04/2008 at 9:55:08PM

Total Posts: 10

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