Freeola Chat - HELP WITH ANIMATED GIF FILES

HELP WITH ANIMATED GIF FILES

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HELP WITH ANIMATED GIF FILES

GAVVY

New User

on 13/01/2010 at 4:30:47PM

Total Posts: 1

Hi I am fairly new to WEBSITE DESIGN and need advice from you experts.

I am using the Freeola InstantPro website builder and before I signed up to the service I was advised by a Freeola advisor that this software is compatible with animated .gif files.

I use Adobe Photoshop then Adobe Image Ready to create the animation which I save as an optimised file.

I wanted to create an animated Banner and an animated Logo. Everything seems fine with the files in Adobe. I upload the files to my Freeola account and can see the animation working etc in the resizing/crop window.

However once I "save" all progress and "preview" the web page all I see is a white box where banner and logo should be - this is the first frame of each of the animations as both fade in from a white background.

Can anyone tell me where I am going wrong with this or does InstantPro not support .gif files even though I was advised it did?

Really look forward to your comments.
Gav

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Displaying 1 - 7 of 7 Replies:

Eccles

"Aargh! Broken..."

Staff Moderator
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on 13/01/2010 at 7:39:34PM

Total Posts: 786

You can't use animated GIF's where the image is then modified by the InstantPro builder. This happens when you upload a logo or banner (as the image is automatically resized) or when you upload the image using the WYSIWYG editor and then use the edit features to amend it. This is because PHP support when performing actions such as resizing and cropping is poor/lacking.

Warhunt

"Life int a DPS race"

Staff Moderator
Send a message

on 13/01/2010 at 5:34:03PM

Edited: 13/1/10 17:54

Total Posts: 2163

It turns out that you are right. It's just my "play" site that's having problems. :(

For your benefit Hmmm.. I've emailed you a link to it :S

Hmmm...

"Are you sure?"

Moderator

on 13/01/2010 at 5:21:35PM

Total Posts: 2057

Warhunt wrote:
> I have forwarded this issue on to be resolved, which should
> result in your site displaying the first shot of your animation.

I think that's what the OP said they already get???

I couldn't leave it alone - so I tried changing my banner to an animated gif - I also only saw the first frame of the animation.

As other's have said before, it's a shame you can't 'play' with banners and templates without effecting the live site!

^Hmmm... ^{My Freeola Instant Site}

Warhunt

"Life int a DPS race"

Staff Moderator
Send a message

on 13/01/2010 at 5:11:37PM

Total Posts: 2163

Just confirmed as I suspected with McLong that the ability to use animated .gifs in banners and logos is not possible.

The builder will perform actions using the images in logos/banners that makes it incompatible with this type of file. However in the case of .gifs it should take the first impression and use that as a "flat" image. Which it does not appear to be.

I have forwarded this issue on to be resolved, which should result in your site displaying the first shot of your animation.

Hmmm...

"Are you sure?"

Moderator

on 13/01/2010 at 4:58:44PM

Total Posts: 2057

I was wondering that myself :¬)

Don't think I can test that properly without trashing my existing site - so I'll leave this to the experts...

^Hmmm... ^{My Freeola Instant Site}

Warhunt

"Life int a DPS race"

Staff Moderator
Send a message

on 13/01/2010 at 4:51:28PM

Total Posts: 2163

I think he is referring to specifically in logo's and banners Hmmm... which I can't seem to get up and running.

Hmmm...

"Are you sure?"

Moderator

on 13/01/2010 at 4:47:52PM

Total Posts: 2057

Hi there,
I've just tried a quick test for you and it all seems to work :¬)

InstantPro animated gif test

Are modifying your gif or using the InstantPro options to change it in anyway?

Feel free to provide a link if you would like others to take a look...
^Hmmm... ^{My Freeola Instant Site}

GAVVY

New User

on 13/01/2010 at 4:30:47PM

Total Posts: 1

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