Scam Warning: Shopper Discounts & Rewards
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Scam Warning: Shopper Discounts & Rewards
Regular
on 03/06/2008 at 6:59:10PM
Total Posts: 13078
Original Post:
Hello guys. I'm sorry to say I've become a victim to a horrible internet scam. :( Not the best thing to happen with my birthday coming up.

It all started when I bought some coach tickets with National Express to take my girlfriend back to the airport. After I made the booking they flashed up this thing about Shopper Discounts & Rewards. Offering £10 on my next National Express purchase. It all seemed to have the support of National Express so I signed up on the site and forgot about it.

Then today I checked my online credit card bill (which I hardly use) and I noticed I've been charged £8 last month and the month before. I couldn't understand it because I never gave them my credit card details and in no way did they make it clear that I was signing up for a membership at £8 a month. (Okay they probably hid it in the small print)

Apparently National Express passed on my credit card details and that's how they were able to take money from me.

I've since called them up and cancelled the membership. They also gave me a refund for the first month, so I still lose money for not spotting this sooner. *pout*

I also sent National Express a harsh email about this but I doubt they'll take any notice.

So I hope others can learn from my mistake. Avoid Shopper Discounts & Rewards, unless you're happy to give them £8 a month.

Other companies passing out credit card details after a purchase are: Interflora, easyJet, Expedia, vistaprint, allposters, ctshirts, electricshopping and Millet Sports.
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Page 1 of 2 « First«12»Last »
Displaying 1 - 40 of 64 Replies:
Smedders
"@RichSmedley"
Regular
on 06/04/2013 at 10:11:12AM
Total Posts: 7771
I've seen this pop up from time to time when I've been ordering stuff.

That's a great website by the way DL the amount of savings you can make following Martin's advice is amazing.
DL
"Feather edged ..."
Regular
on 05/04/2013 at 8:20:40PM
Total Posts: 6844
I'll try again ... it's been going on for years and still is ...

MSE Forums

... take your pick of 'Shopper Discounts & Rewards' threads!

@Hmmm, link probably doesn't work for all because of 'cookies'
pakori
Regular
on 04/04/2013 at 9:22:53PM
Total Posts: 1
I contacted my bank for lost card and was told that recently £10 have gone out of my account to Shopper Discount & Rewards. Then bank further told me it has been regularly being paid since April 2010..!! I have no recollection of issuing any instructions for these payments. They must have stolen my card information from the purchase I made on internet or a shop. What a Fraud. One can not be too careful of these robbers. I have demanded full refund
DL
"Feather edged ..."
Regular
on 11/07/2012 at 7:15:28PM
Total Posts: 6844
Hmmm... wrote:
Nope!
I'm guessing their 'searchid' string thingie times out after so long.
i.e. It isn't a permanent link


Thought that last night when I reposted ... but what the heck, just go to MSE and top right 'search' enter 'Shopper Discounts & Rewards' and select 'forums' ... plenty there to choose from!

Enough to suggest that this has happened to too many people over the years and really should be sorted out.
Hmmm...
"Are you sure?"
Regular
on 11/07/2012 at 9:04:45AM
Edited: 11/7/12 9:33
Total Posts: 4130
DL wrote:
How about this one then:



Nope!
I'm guessing their 'searchid' string thingie times out after so long.
i.e. It isn't a permanent link


Hmmm...
DL
"Feather edged ..."
Regular
on 10/07/2012 at 10:14:56PM
Edited: 10/7/12 23:02
Total Posts: 6844
How odd? ... but trust you :¬P

How about this one then:

Shopper Discount at MSE

Permanent? Of course it was ... I've been a member for a few years!!!


EDIT (again): Link still works Hmmm @ 23.02 ;¬)
Hmmm...
"Are you sure?"
Regular
on 10/07/2012 at 5:50:52PM
Edited: 10/7/12 17:54
Total Posts: 4130
DL wrote:
Pick any thread you like :¬)


For me that returned:
Sorry - no matches. Please try some different terms.
I'm guessing your link wasn't a permanent one


Going by the number of views this thread has had it's obviously a popular search out on the interweb!

Hmmm...

EDIT: A Google on Shopper Discounts scam
DL
"Feather edged ..."
Regular
on 09/07/2012 at 11:01:17PM
Edited: 9/7/12 23:01
Total Posts: 6844
bailiff wrote:
What I find amazing is that letters on here go back to June 2008.
surely something should have been done in 4 years


Welcome to the Forums bailiff ...

It's been going on for a lot longer ...

Shopper Discounts etc

Pick any thread you like :¬)
bailiff
Regular
on 09/07/2012 at 8:33:19PM
Total Posts: 2
What I find amazing is that letters on here go back to June 2008.
surely something should have been done in 4 years
bailiff
Regular
on 09/07/2012 at 6:14:58PM
Total Posts: 2
I too found I have a debit to my bank account for £10  a month
after a purchase from Premierman.
They have promised a claim form for me to get back all debited== I may be lucky !!
be warned  and check your bank statements for anything to do with these con merchants
Phillip.J
Regular
on 01/06/2012 at 9:49:19AM
Total Posts: 1
Yes the same thing has happened to me with shopper discount & rewards dont even remember joining. Must have bought something on line and was conned into joining. Cost me £10 a month for a few month because i work away and didn't notice it.
RedFaced
Regular
on 13/10/2011 at 12:49:54PM
Total Posts: 1
Hi,
I've just found out that I have been conned with the same trick.
I bought some concert tickets through Ticketmaster in November last year and it wasn't until today that I found out Shopper discounts and Rewards have been taking £10 per month from my credit card.
In the summer I paid off the balance of the credit card and it was only then I noticed this £10 transaction.

I rang cancelled by membership, got three months refund (£30), and a form to fill in to try to claim my other £70.
I have also been in touch with trading standards and hope they can take some action against these people.
lynbrown
Regular
on 28/09/2011 at 4:04:08PM
Total Posts: 1
Thanks to an article in this Sunday's Telegraph, I checked my bank statements and to my horror discovered that I have been charged £10 a month sine April. I accept I never noticed it on my statement.  It happened when I renewed my Railcard. I am horrified that bank details are being tricked out of purchasers in this underhanded way. More fool me for not checking my account but I have learned my lesson.
Alfred
Regular
on 19/05/2011 at 11:14:47AM
Total Posts: 1
I purchased an item from Freemans  the Shopper Discounts window popped up after I had made my purchase. At no time did I give them my card details, I can only think Freemans did although they say they didn't. I was charged £10 twice before I realized. I have now cancelled.
TashE
Regular
on 07/09/2010 at 11:37:54AM
Total Posts: 1
yep, just realised I have been scammed by these cheeky gits for the last few months as well. Although it was through the Pizza Hut website. Called through to Shopper Discount who will be FULLY refunding me.

Ok yes, I probably should have read the small print, but I wouldnt expect to be scammed through such a big brand such as Pizza Hut. Also, clearly they must be aware that this is a scam as any other company who were legitimate would not offer a full refund.

I will be having a word with OFT and suggest everyone else who has had dealings with these people do the same. I can't imagine how many others there are out there who have been ripped off and don't even know it.
frog1555
Regular
on 25/08/2010 at 12:35:21PM
Total Posts: 1
yes fallen victim to this nasty sting myself following a e booker  purchase. 2 £10 payments went through before I spotted it. My bank fraud dept didnt want to know - nice (RBS private banking stinks). however on calling Shopper discounts i was pleasantly surprised how they handled it and have promised a full refund. if that materialises then all i will say is just read everything before you click!
Sonic Chris
"How Ironic"
Regular
on 24/08/2010 at 2:11:24PM
Total Posts: 4502
Shopper Discounts and Rewards
Easy way to avoid these scams, always read the small print:

'Member will be charged a monthly, bi-monthly (every two months), quarterly or annual membership fee. The amount of this fee and its frequency is explained to Member at the time that Member joins Shopper Discounts & Rewards (the "Membership Fee"). The Membership Fee will be billed automatically to Member's designated payment vehicle, which may include credit or debit card, ISP account, DDA account, debit account, mortgage account, and/or other or charge account(each a "Billing Device") during the initial membership term and each renewal term. WL may from time to time change the Membership Fee during any renewal term (but will not change the Membership Fee in relation to the initial term). Member will be notified at least twenty eight (28) days in advance of any revised charge applying'
old bailey
Regular
on 24/08/2010 at 1:56:39PM
Total Posts: 1
The Trainline.com are also upto the Shopper Discounts & Rewards scam.  Everybody needs to punish to companies who have entered into this scam.  Phone them, e-mail them, tell them that you wont be buying off them again.  Shopper Discounts are not robbing £10 per month and not £8.00 per month.

Take it up with your credit card company as well - don't just accept it.
prancing queen
Regular
on 16/07/2010 at 3:51:02PM
Total Posts: 1
Re comment concerning shopper discounts. Yeah, me too. DAMN, that smarts! And my "fee" was a tenner a month, not a mere £8!
   Of course, the irony is that I was travelling (from Glasgow to London, a bum-graunching distance by any stretch of the imagination) by National Express because I've got a touch of the povs, and can't afford the far more comfortable train... Couldn't rely on sleazyjet et al with all the volcanic kerfuffle, and HAD to get to the Smoke for a training course and subsequent assessment.
   Like previous commentator, the worst is being a bright person, and STILL getting taken for a mug, sooo humiliating!
tempekid
Regular
on 29/01/2010 at 12:47:13AM
Total Posts: 1
This is very true. Everyone be ware of Shopper Discounts & Rewards. Apparently, I singed up for this program as well around 7 months ago through, apparently, movietickets.com.

"Our records reflect that you or someone in your household joined Shopper Discounts and Rewards after a transaction with MovieTickets.com. The offer presented explained all the benefits of the service and that you would be billed $12.00 per month."

That up there was part of an email they sent me after I called them and canceled. The customer service representatives were very kind and they did not hesitate in giving me back all of my money. I told them that I didn't even know I had a membership with them. I am supposed to wait 1-3 bank days for my money to be credited back to my debit card. Its been two days and I haven't received my money yet. So I'll have to wait.

So everyone beware of SHOPPER DISCOUNTS & REWARDS.
BASKET MOUTH
Regular
on 22/01/2010 at 3:31:28PM
Total Posts: 6
i think you should report to OFTalso
because it has happened to me before;p
redlobster72
Regular
on 22/01/2010 at 11:18:39AM
Total Posts: 1
complain to the OFT to stop this 08454 04 05 06

I too fell for this on ebookers site. All I did was tick a box and enter my email for a further discount with ebookers if i booked again within 30 days. I did not give my credit card details to shopperdiscounts.co.uk, I was unaware that ebookers would pass on my credit card details I used for my booking onto shopperdiscounts.co.uk. shopperdiscounts.co.uk then deducted £10 per month until I realised.

I have since contacted the Office of Fair trading which I advise everyone effected to do...08454 04 05 06 they have told me they will refer shopperdiscounts.co.uk to  trading standards if they receive enough complaints.

Lets stop this from happening again!

....I have since received a full refund!
basher61
Regular
on 13/12/2009 at 9:57:54AM
Total Posts: 1
I recently made a purchase with MandMdirect and was directed to shopperdiscountsandrewards offering a £15 money off voucher with MandMdirect.  I signed up but have since discovered that they have deducted £10 from my bank. I don't recall giving them authorisation to do so or indeed giving them my credit card details, so I can only assume they were passed on by MandMdirect - naughty or what?

I have checked other forums and apparently you can claim your money back by calling their helpling on 0808 2341539. Haven't tried yet as I have only discovered the "theft" today (sunday) and they are not open.

Merry Christmas to all

Basher
Machie
Regular
on 16/10/2009 at 7:27:32PM
Total Posts: 13078
They did a segment about this scamming site on The One Show just now.

Better late than never I suppose.
Phil B
Regular
on 11/10/2009 at 1:02:17PM
Total Posts: 2
Phil B wrote:
> This lot emailed me just after an Amazon purchase, so I can't
> tell which retailer was responsible. The offer was to take some
> surveys in exchange for discounts. Absolutely nothing about
> membership, nor did I give them my card number!
>
> They have promised to refund - we'll see what happens. They told
> me "I joined through ebookers", which I find hard to
> beleive since I've not used ebookers for several years.


Update: they have now refunded me in full.
Dragonlance
"Feather edged ..."
Regular
on 27/09/2009 at 12:05:13AM
Total Posts: 6844
Garin wrote:
> Dragonlance wrote:
> However, the majority have, because of their misfortune, chosen
> to 'join' Freeola and post a 'complaint' - maybe this is the
> way
> forward for increased traffic to Freeola Forums - work it out
> :-)
>
> Good plan.  I'll set up a company to scam people*.  And you
> start a thread complaining about them.
>
> Naturally I'll be keeping all the money

Ha ha ... will do , but 50/50 on the dosh .. :-D
Garin
"Devil in disguise"
Regular
on 26/09/2009 at 10:16:32PM
Total Posts: 2691
Dragonlance wrote:
> However, the majority have, because of their misfortune, chosen
> to 'join' Freeola and post a 'complaint' - maybe this is the way
> forward for increased traffic to Freeola Forums - work it out :-)

Good plan.  I'll set up a company to scam people*.  And you start a thread complaining about them.

Naturally I'll be keeping all the money
Dragonlance
"Feather edged ..."
Regular
on 26/09/2009 at 9:15:13PM
Total Posts: 6844
Even though I can sympathise, it is incredible how many people have been 'stung' by this company in the last few months - this thread is testament to quite a few.

However, the majority have, because of their misfortune, chosen to 'join' Freeola and post a 'complaint' - maybe this is the way forward for increased traffic to Freeola Forums - work it out :-)
Phil B
Regular
on 26/09/2009 at 8:25:22PM
Total Posts: 2
This lot emailed me just after an Amazon purchase, so I can't tell which retailer was responsible. The offer was to take some surveys in exchange for discounts. Absolutely nothing about membership, nor did I give them my card number!

They have promised to refund - we'll see what happens. They told me "I joined through ebookers", which I find hard to beleive since I've not used ebookers for several years.
kitoko
Regular
on 24/07/2009 at 1:53:05PM
Total Posts: 1
i have also just gone to my account to find shopper dicount is taking £10 out  of my account i am now overdrawn and been charged £40 in fees how do they get away with this i never gave them my card details
The TarotMaste...
Regular
on 21/07/2009 at 9:57:19AM
Total Posts: 1
I have just been on the phone, pressed 3, and spoke to a helpful young man.
My money (£10) will be refunded to me in 10 working days, in other words, in two weeks time.
I will see if this actually happens and if not, then I will take the next step, reporting them to Trading Standards (althought I have not found them too helpful in the past).
Good luck to you all!
emmamay84
Regular
on 18/07/2009 at 8:28:34PM
Total Posts: 1
Thanks for all the advice. My father-in-law has been done by this awful scam!! Going to phone them for him and see what I can do. Thanks guys!
hippyman
"@optometrytweet"
Regular
on 14/07/2009 at 8:30:23AM
Total Posts: 4444
Pets wrote:
> How do I go about cancelling this automatic monthly withdrawal
> from my credit card account.

As you are more than likely to have paid using your card number (rather than your bank account details), the best option is to cancel your card with the bank - if the card is not valid and they can only take money out with that card number, it won't happen for them.

Still, keep an eye ouut on the debits ytou want going from that card.

I tend to cancel my card every year or so.  That way if there are any people with my details, they cannot use them and it stops insurance companies taking out a debits when you want to move to another insurer :) But the banks can get funny though if you do it all too often.
Mr Very Angry!
Regular
on 13/07/2009 at 7:04:49PM
Total Posts: 1
Hi all,

I have just realized that I have also been 'had' by Shopper Discounts & Rewards. 

They have taken me for £50.00 - and all because I didn't check my statements properly (lesson learned the hard way there...) 

I managed to get hold of their Customer  Services number 0808 234 1539.  This gives you a number of options.  Option 1 sounds like the one you need, but DO NOT USE IT.  Use option 3, which puts you through to a member of the team directly without having to go through more options.

The person on the other end was very polite, told me how I had been 'enrolled' and cancelled my membership with immediate effect.  I also received that month’s subscription of £10.00 back.

For what it’s worth, I purchased a 4GB SD Memory card from a company called “My Memory”.  I have no doubt the devil is in the small print.

I hope this helps and goes someway to stopping anyone else getting caught out by, in my opinion, a clearly very good and lucrative scam.
Warhunt
"Freedoooooooom"
Staff Moderator
Send a message
on 07/07/2009 at 11:59:55AM
Total Posts: 3346
Pets wrote:
> How do I go about cancelling this automatic monthly withdrawal
> from my credit card account.

Not entirely sure to be honest. I am assuming you are talking about this thread? :S

Best thing to do is to talk to your bank. They will be able to help.
Pets
Regular
on 06/07/2009 at 8:29:57PM
Total Posts: 1
How do I go about cancelling this automatic monthly withdrawal from my credit card account.
Zimmerman
Regular
on 19/06/2009 at 1:12:26PM
Total Posts: 1
I wished I had found out about this one before - they just charged me £10 (after the 3 month free trial). Apparently it's in the terms and conditions on their website - so I can only blame myself. However, it's annoying that they automatically can get my card details from the vendor (Interflora in this case). So you don't realise that they will actually charge you. Anyway, £10 poorer - but I won't click on this again. It's true - there is no such thing as a free lunch...
Gungerdin
Regular
on 29/05/2009 at 1:09:07AM
Total Posts: 1
Thank you for your post it was very timely because I got phished by using National Express coaches to travel to the airport. The scam has increased to £10 a month now. It was made obvious to me by the fact I do not use this credit card very often so it was the only entry on my statement. I also received a lot of russian spam by sending flowers through Interflora until I sent then a snot-o-gram and then it stopped (touch wood).
Thanks to your post I was able to unsubscribe straight away and there is a link to request a refund which will be processed in ten days. So I will wait and see.
Sex and Violen...
Regular
on 02/05/2009 at 4:46:57PM
Edited: 2/5/09 16:48
Total Posts: 6688
I wouldn't class this as a scam from what you've written in the original post - you say it may have been in the small print, have you now checked to see if it was?
muf
Regular
on 02/05/2009 at 10:31:54AM
Total Posts: 1
It has happened to me too!!!

I just got my credit card bill and was congratulating myself as to having paid it off within the month to discover I hadn't.

Very annoying.

I phoned the credit card company who said contact shopperdicscount and cancell my subscription - the one i didn't know I had made - and keep a note of when so they can dispute it if they carry on taking MY money.

I had tried to get AVG security free and had been led down the garden path my having to buy something from their prefered companies before installing it.  I bought flowers from SERENTA flowers - so they obviously pass on credit card details too.

It is all rather time consuming and annoying...

Watch out people
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