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Scam Warning: Shopper Discounts & Rewards There are 11 replies
Original Message posted by Machie on 03/06/2008 at 6:59:10PM
Hello guys. I'm sorry to say I've become a victim to a horrible internet scam. :( Not the best thing to happen with my birthday coming up.

It all started when I bought some coach tickets with National Express to take my girlfriend back to the airport. After I made the booking they flashed up this thing about Shopper Discounts & Rewards. Offering £10 on my next National Express purchase. It all seemed to have the support of National Express so I signed up on the site and forgot about it.

Then today I checked my online credit card bill (which I hardly use) and I noticed I've been charged £8 last month and the month before. I couldn't understand it because I never gave them my credit card details and in no way did they make it clear that I was signing up for a membership at £8 a month. (Okay they probably hid it in the small print)

Apparently National Express passed on my credit card details and that's how they were able to take money from me.

I've since called them up and cancelled the membership. They also gave me a refund for the first month, so I still lose money for not spotting this sooner. *pout*

I also sent National Express a harsh email about this but I doubt they'll take any notice.

So I hope others can learn from my mistake. Avoid Shopper Discounts & Rewards, unless you're happy to give them £8 a month.

Other companies passing out credit card details after a purchase are: Interflora, easyJet, Expedia, vistaprint, allposters, ctshirts, electricshopping and Millet Sports.
 
 Replies To This Post:
 
2002- just a number?
"Was the man of marz"
on 18/09/2008 at 10:10:24AM
Total Posts: 262
None of the companies listed are what I would consider reputable, although as pb mentioned, you sometimes can’t avoid using them.  I’ve never fallen foul to this particular trick, but in the past sites have nearly signed me up for things I didn’t want, by being forwarded there after a purchase.  Anyway the reason I posted is because there’s an alternative to national-express, megabus, which are on the whole alright.  Cheap too, my cheapest journey being £1.50 (with a free return), on a 400 mile trip.
 
Machie
on 18/09/2008 at 1:13:52AM
Total Posts: 10527
I know how you feel PO, what you need to do is keep emailing them and they will eventually give you a full refund like they did me.
 
NO SWEARING ALLOWED!! PLEASE CHANGE YOUR NAME
Just Arrived
User Warned
on 18/09/2008 at 12:59:33AM
Total Posts: 1
They quote an address as PO Box 450, Sevenoaks, Kent, TN13 9HN

I think the post office is legally obliged to give out the real street address behind any PO box numbers...
 
pb
"Work makes me tired"
on 01/07/2008 at 3:30:59PM
Total Posts: 7273
Noticed it yesterday when I booked my easyjet flights, no warnings or anything and even looks like a 'continue' button when you finish.  I'm sure there are grounds for sueing Easyjet for making it look like something it's not.

Unfortunately, Easyjet are the only airline flying to and from where we need to go...
 
The Reaper
"Mahn'gah!"
on 01/07/2008 at 1:10:31PM
Total Posts: 3985
FedUpCostumer wrote:
> By the way, this company changes its name constantly.
> shopdisc.co.uk, shopperdisc.co.uk or shopperdiscounts.co.uk may
> have appeared on your statement. Check them out in the internet.
> There are a few interesting reviews from USA.

Indeed, several angry reviews (though quite a few are just this one :P), easyjet and Interflora seem to be the main target.

To be honest, this is just another disgraceful attempt for easy cash. Easyjet really are digging themselves an ever deeper hole.
 
FedUpCostumer
on 30/06/2008 at 9:03:07PM
Total Posts: 1
When booking a flight with www.easyjet.com, the website asks you if you want to save £10.00 on your booking. If you click "yes", it re-directs you to the Shopper Discounts and Rewards website. They ask you for your email address, and while you think it is some type of newsletter you are signing for, what you are really doing is signing on for a direct debit of £8.00 a month, from the same credit card that you used to pay your flight. You don't have to give them any details, only your email address. I am sure they get the information from Easyjet. It took me 3 months to actually realise that they were charging me this monthly amount on my credit card. When you phone them to cancel, they are ready for it, they even have a cancellation automated service (I bet they get quite a high rate of cancellation). After cancelling, I tried to talk to an operator, who read me a 10 minutes speech about how it was my fault and I should have read the small print. When you phone them, they are ready for it, I bet they get lots of phone calls from people as upset as I was. I finally got them to refund 2 payments they took from my credit card, so I suppose they are not doing anything completely illegal, but in my opinion it is definitely immoral. I haven't got any service for this money they took from me, and I wasn't even aware that I signed for this service in the first place. People, be aware! and about Easyjet, who I considered a reputable company, the only thing I can say is that I am very disappointed with them for associating with this type of company, and I will avoid flying with easyjet in the future, as they lost my trust on them as a customer.

By the way, this company changes its name constantly. shopdisc.co.uk, shopperdisc.co.uk or shopperdiscounts.co.uk may have appeared on your statement. Check them out in the internet. There are a few interesting reviews from USA.
 
Machie
on 19/06/2008 at 10:39:36PM
Total Posts: 10527
I just kept bugging them and threatening legal action if they didn't give me a full refund which I got.

I'm not surprised you've had someone in about it already.

National Express sent me another email yesterday saying they were going to do an investigation and would get back to me.
 
hippyman
"I haz cheezburger?"
on 19/06/2008 at 10:12:29PM
Total Posts: 1785
Sorry for another post, but had somebody come in today with £50 going to these people - he didn't even sign up for it, just looked at the page.

Hopefully I won't get debited, or there will be hell to pay - Machie, have you sorted it out yet?  This guy has to keep cancelling his card and they won't answer him.  Any tips?
 
hippyman
"I haz cheezburger?"
on 04/06/2008 at 7:40:11PM
Total Posts: 1785
I'm now going to be booking a trip on National Express for my course in Bournemouth.  £15.40 each way, which works out cheaper than the train!

But now worried I'll come across that scam.  So, definitely thanks for the heads up!
 
hippyman
"I haz cheezburger?"
on 04/06/2008 at 6:45:41PM
Total Posts: 1785
Well, if it wasn't clearly stated in the small print and YOU didn't give the credit card details on to this company, then surrely that's breaching the Data Protection Act, right?

At work, we can't legally give ANY details without the customers express written consent (as in, written and signed on a piece of paper - not e-mailed or faxed etc.)

I'd get some advice on that Machie.  I don't think that sounds fair.  But thanks for the heads up :)
 
pb
"Work makes me tired"
on 04/06/2008 at 10:28:28AM
Total Posts: 7273
Noticed this on Interflora when I got my mum some flowers the other month, the website they take you to does mention a monthly fee though, so I didn't bother.
 
Machie
on 03/06/2008 at 6:59:10PM
Total Posts: 10527
Hello guys. I'm sorry to say I've become a victim to a horrible internet scam. :( Not the best thing to happen with my birthday coming up.

It all started when I bought some coach tickets with National Express to take my girlfriend back to the airport. After I made the booking they flashed up this thing about Shopper Discounts & Rewards. Offering £10 on my next National Express purchase. It all seemed to have the support of National Express so I signed up on the site and forgot about it.

Then today I checked my online credit card bill (which I hardly use) and I noticed I've been charged £8 last month and the month before. I couldn't understand it because I never gave them my credit card details and in no way did they make it clear that I was signing up for a membership at £8 a month. (Okay they probably hid it in the small print)

Apparently National Express passed on my credit card details and that's how they were able to take money from me.

I've since called them up and cancelled the membership. They also gave me a refund for the first month, so I still lose money for not spotting this sooner. *pout*

I also sent National Express a harsh email about this but I doubt they'll take any notice.

So I hope others can learn from my mistake. Avoid Shopper Discounts & Rewards, unless you're happy to give them £8 a month.

Other companies passing out credit card details after a purchase are: Interflora, easyJet, Expedia, vistaprint, allposters, ctshirts, electricshopping and Millet Sports.
 
 
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